Terms of service

Welcome to Bacha Toys. By using our website www.bachatoys.com or any of our services (the "Services"), you agree to comply with and be bound by these Terms of Service. Please read them carefully.

1. Introduction

Bacha Toys operates this website and online store to provide customers with a safe and curated shopping experience for baby toys and related products. By accessing or using our Services, you accept these Terms and agree to follow them.

2. Eligibility

  • Users must be 18 years or older or have parental/guardian consent to make purchases.

  • By using the Services, you confirm that you meet the eligibility requirements.

3. Account Terms

  • Some features may require you to create an account.

  • You are responsible for maintaining the security of your account and keeping your password confidential.

  • Bacha Toys reserves the right to suspend or terminate accounts in case of misuse or violation of these Terms.

4. Product and Service Information

  • We strive to provide accurate product descriptions, pricing, and availability.

  • Prices and availability are subject to change without notice.

  • Images on the website are for reference only; actual products may vary slightly.

5. Orders, Payments, and Refunds

  • Orders are confirmed once payment is received or in case of Cash on Delivery (COD), once the courier confirms the order.

  • Payment Options Available:

    • Cash on Delivery (COD)

    • JazzCash

    • Easypaisa

    • Bank Transfer

  • Refunds are not available under any circumstances.

  • For damaged or faulty products, only exchanges are allowed. Sale items cannot be exchanged.

  • See our Return & Refund Policy for full details.

6. User Obligations

  • Users must use the website legally and ethically.

  • Do not copy, reproduce, or misuse any content, images, or products.

  • Users must report any issues or complaints within 7 days of delivery.

7. Intellectual Property

  • All content, images, logos, text, and product descriptions on Bacha Toys are owned by Bacha Toys.

  • No content may be used without written permission from Bacha Toys.

8. Limitation of Liability

  • Bacha Toys is not responsible for indirect, incidental, or consequential damages.

  • We are not liable for delays, errors, or issues caused by courier services or third-party providers.

9. Third-Party Links

  • Our website may contain links to third-party websites.

  • Bacha Toys is not responsible for the privacy, security, or content of external websites.

10. Termination

  • Bacha Toys reserves the right to terminate access to Services at any time for violations of these Terms or misuse of the website.

11. Governing Law

  • These Terms are governed by the laws of Pakistan.

  • Any dispute will be resolved under Pakistani law.

12. Changes to Terms

  • Bacha Toys may update these Terms of Service from time to time.

  • Updated terms will be posted on this page with the revised date.

13. Contact Us

For any questions, concerns, or issues regarding these Terms of Service:

  • WhatsApp: +92 300 2871871

  • Email: info@bachatoys.com

  • Warehouse Address: First Floor, Zam Zam Plaza, Main Bazar, Lodhran, Punjab, Pakistan

Our team will assist you during working hours.